serplora

Terms of Service

Rules, guidelines, and contractual terms governing your use of Serplora's website, online SEO utilities, software licenses, and agency services.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and Serplora ("we", "us", or "our"). These Terms govern your access to and use of serplora.com, our suite of online tools located at /online-tools/, customer workspaces, and related software solutions including CheapCrawler.

By creating an account, running an audit, purchasing a license, or entering a retainer agreement with Serplora, you signify your agreement to be bound by these Terms and our Privacy Policy.

2. Description of Services

Serplora operates in two primary capacities:

  • Software & Online Utilities: Free and subscription-based web audit utilities (including Bulk HTTP Status Code Checker, Sitemap URL Extractor, and the CheapCrawler SEO spider) designed to help webmasters audit website architecture, verify canonical tags, and troubleshoot indexation issues.
  • Agency Growth Retainers: Tailored engineering and marketing services including search visibility optimization, paid advertising campaigns, web development, app store optimization, and technical SEO sprints.

3. Accounts & Authentication

Access to authenticated tools and client portals requires verification via email One-Time Password (OTP). You agree to:

  • Provide an accurate, functional email address that you are authorized to access.
  • Maintain the security of your email inbox, as login links and OTP codes grant direct access to your account and subscriptions.
  • Notify us immediately at [email protected] if you suspect unauthorized access or security breaches involving your account.

4. Acceptable Use & Crawler Policy

Serplora provides powerful network scanning, crawling, and analysis capabilities. To protect target websites and maintain edge service integrity, you strictly agree to the following Acceptable Use rules:

  • Authorized Auditing: You represent that you either own, control, or have explicit permission to test and crawl the URLs and domains you submit to Serplora tools.
  • No Denial of Service (DoS): You may not use Serplora's web utilities or desktop software to execute distributed denial of service attacks, flood third-party web servers with malicious request volumes, or intentionally degrade external server availability.
  • Robots.txt & Server Courtesy: When running large-scale crawls via CheapCrawler or custom automated scripts, you must adhere to sensible request concurrency and respect target site robots.txt crawl-delays.
  • No Reverse Engineering: You agree not to decompile, reverse engineer, intercept, or attempt to derive the source code of Serplora's proprietary algorithms, edge workers, or parsing engines.
  • Automated Abuse: You may not use unauthorized bots or headless scrapers to bypass Serplora's user interface rate limits or abuse free utility quotas.

We reserve the right to throttle, limit request concurrency, or permanently terminate access for any account found violating these acceptable use terms.

5. Subscriptions & Commercial Retainers

A. Software Licenses & Subscriptions

Software products such as CheapCrawler are offered on subscription or perpetual license models as specified during checkout. Subscriptions automatically renew at the end of each billing interval (monthly or annually) unless canceled prior to the renewal date via your Account Dashboard.

B. Agency Retainers & Development Sprints

Client retainers (e.g., Search Engine Growth, Paid Ads, Web Development) are governed by specific service agreements outlining deliverables, engineering allocations, and monthly fees. Invoices are due upon issuance or on agreed calendar cycles. Detailed cancellation and refund terms for all services are set forth in our Refund & Cancellation Policy.

6. Intellectual Property

  • Serplora Assets: All trademarks, design assets, website copy, proprietary source code, software architecture, UI components, and methodologies remain the exclusive intellectual property of Serplora.
  • User Data & Output Ownership: You retain complete ownership of the domain assets, content, and data records you submit. Reports, spreadsheets, and audit outputs generated through your use of the tools are your property to download, modify, and distribute.

7. Disclaimers & Ranking Warranties

Crucial Search Industry Disclosure: Serplora provides search visibility consulting, engineering, and diagnostic software. Search engines (such as Google, Bing, and AI search engines) frequently adjust ranking algorithms, quality metrics, and indexation rules independently of any third party.
  • "As Is" Basis: All tools, software, diagnostics, and documentation are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied.
  • No Guaranteed Positions: Serplora expressly disclaims any guarantee that following our audits, utilizing our tools, or engaging our services will result in specific search ranking positions, specific traffic volumes, or immediate financial returns.
  • Third-Party Platform Dependencies: We are not liable for changes, suspensions, or policy enforcement actions enacted by third parties including Google, Meta, Cloudflare, or Apple.

8. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Serplora, its directors, employees, or contractors be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data loss, business interruption, or server downtime arising out of or in connection with your use of our services or tools.

Our total cumulative liability for any claim arising under these Terms shall not exceed the amount actually paid by you to Serplora during the twelve (12) months immediately preceding the event giving rise to liability.

9. Suspension & Termination

We may suspend or terminate your access to our services immediately, without prior notice, if you breach these Terms, engage in abusive crawling practices, or fail to satisfy payment obligations. You may terminate your account at any time by contacting our support team or discontinuing use of the platform.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Serplora operates, without regard to conflict of law principles. Parties agree to resolve any dispute, controversy, or claim through good-faith negotiation before initiating formal legal proceedings.

11. Contact Information

If you have any questions about these Terms of Service, please reach out to our legal and support team:

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